These terms and conditions define and regulate the legal relations related to making purchases and
using services through the website of <<My garni>> LLC, www.mygarni.com.
The website www.mygarni.com is intended for conducting trade with <<My Garni>> by electronic means
of communication, acquiring/purchasing goods, and booking services.
By visiting www.mygarni.com and using any information on the website or downloading any content, you,
as a user or Customer/Buyer, hereby confirm that you have fully read and understood these terms and
conditions.
We cannot verify the accuracy of the data, information and assurances provided by you, therefore you
bear full responsibility for the violation of these terms and conditions, as well as the authenticity of the
data, assurances and information provided by you.
In accordance with these terms and conditions, <<My garni>> offers its customers Make purchases
through the website www.mygarni.com and undertake to deliver the purchased goods in accordance with
the delivery terms. The prices of goods on the website www.mygarni.com are expressed in the national
currency of the Republic of Armenia, in AMD.
The Customer hereby confirms that he is responsible for the legality of the origin of the funds deposited
into his personal accounts, therefore, in the event of any damage caused to the company "My Garni" as
a result of problems arising in this regard, the Customer/Buyer undertakes to compensate it in full.
Return and exchange policy
1. Consumer rights
1.1. The buyer has the right to return the non-food product of proper quality, if the specified product does
not fit the shape, dimensions, color, size or for other reasons cannot be used by the consumer as
intended. With the exception of products whose nomenclature is established by legislation and
government.
1.2. The buyer has the right to return the non-food product of proper quality, if the specified product has
not been used, its assortment, consumer properties, seals, product labels have been preserved, as well
as a document certifying the fact of payment, or another payment document issued to the consumer, and
there is evidence of the purchase of the product from this seller.
1.3. The buyer has the right to replace or return the product of proper quality within 14 days from the day
of its transfer to him, if the seller has not announced a longer period.
1.4. The Buyer has the right to demand the return of the amount paid for the specified product, if on the
day of the Buyer's contact with the Seller through the platform, a similar product is not available.
The term of return of goods of proper quality is considered to be met if the consumer has returned the
goods to a postal, courier, transport or other delivery service within 14 days from the day of receipt.
2. The product of proper quality cannot be returned.
2.1. when the product has the property of quickly spoiling, degrading or changing its quality.
2.2. In case of sale of sealed goods, which are not subject to return for sanitary or hygienic reasons and
which were unsealed by the buyer after delivery.
2.3. in the case of the sale of goods that are inextricably linked to each other after delivery by virtue of
their nature.
2.4. In the case of delivery of sealed audio or video recordings or sealed software, which were unsealed
by the buyer after delivery.
2.5. in case of delivery of newspapers, magazines, books or other printed materials.
3. The following non-food products of proper quality are not subject to exchange and return.
3.1. Products for the prevention and treatment of diseases at home (health (rejuvenating) and hygiene
items made of metal, rubber, textiles and other materials, medical instruments, appliances and devices,
oral hygiene products, contact lenses, child care items), medicines.
3.2. Personal hygiene items (toothbrushes, combs, hair clips, curlers, wigs, hairpins, etc.).
3.3. Perfumery and cosmetic products, except for perfumes.
3.4. Cotton, viscose, silk, woolen and synthetic fabrics, products from non-woven materials of the canvas
type (ribbons, ribbons).
3.5. knitwear, socks and hosiery.
3.6. Products and materials made of polymer materials in contact with food products, including
disposable ones (table and kitchen utensils and equipment, containers and packaging materials for
storing and transporting food products).
3.7. household chemistry, pesticides and agrochemicals.
3.8. Articles from precious metals, articles with precious stones, articles from precious metals with semi-
precious and synthetic stones, faceted precious stones.
3.9. Automobiles and motorcycles, as well as their attached equipment and number units, small
mechanized vehicles intended for agricultural work, pleasure boats and other floating means of economic
use.
3.10. Civilian weapons, the main parts of civil and official firearms and cartridges for them.
3.11. animals and plants.
If the returned product meets the above conditions, a refund will be made. The refund will be made in the
same way that was used when paying for the purchase. If the purchase was made using the card, the
amount will be returned to the card within a few days, depending on the bank servicing the card.
Privacy Policy
Overview
Our Privacy Policy applies to all visitors, users, and others who access the Service (each, a "User",
“you”, “your”).
This Privacy Policy governs the manner in which a collects, uses, maintains and discloses information
collected from Users of the է www.mygarni.com website ("Site").
This privacy policy applies to the Site and all products, Services and any applications made available by
Mygarni.
This Privacy Policy affect your legal rights and obligations. If you do not agree to be bound by all of the
terms of this Privacy Policy, do not access or use the Service. By continuing to use the services provided
on this site, you consent to the processing of your personal data by the Company in accordance with this
policy (personal data processing notice) including the request for personal data.
1. Personal information
You are free to surf our website without registering. However, in order to use My Garni services, we
require you to sign up. All personal information is collected only when you give it to us. Upon sign up you
are required to give us your name and email, your home address and contact information. We can also
obtain other sort of information in various different manners whilst you use our website. Our servers
collect such information as your IP address, language and browser you use, the type of the computer,
internet provider, the time and date when you logged in and other such information. That information
assists us in understanding and track online behavior and trends of our users.
We also collect information, which follows your movement and tracks the use of our website. That
information allows us to give you customized services. The moment you sign up, we store the information
provided by you, such as your email, password or else. My Garni may also get additional information
about you by means of other customers complaining about you, survey you have completed on our
website, you contacting your customer support and others.
You have rights defined by the RA Law on Personal Data Protection. You have the right to withdraw your
consent to the processing of personal data. However, in that case, we can not continue to provide you
with the Services.
If you believe that your personal data have been processed incorrectly or you have a complaint about
how your personal data are processed, you have the right to file a complaint against the Company. You
have the right to contact the Company to correct or change your personal information if it is incorrect or
needs to be updated.
The Company periodically reviews the terms of personal data protection in accordance with the
requirements of the current legislation of the Republic of Armenia and The policy adopted by the
Company.
2. Children’s Privacy
We do not collect or solicit any information from anyone under the age of 18 or knowingly allow such
persons to register for the Service. The Service and its content are not predetermined for children under
the age of 18. In the event that we learn that we have collected personal information from a child under
age 18 without parental consent, we will delete that information as quickly as possible. We do not have
opportunity to check the validity of information, so we do not bear responsibility for the reasons of use of
our website by anyone under the age of 18.
3. Legal basis for personal data processing
Your personal information is processed on the basis of the RA legislation, including the RA Law on
Personal Data Protection, the Agency contract concluded with you (in accordance with the General Rules
and Provisions) and your consent to the adoption of this Policy.
By accessing our website or using our website, you acknowledge that all issues related to visiting and
using the website are regulated by the legislation of the RA. In case of disputes, they are settled by the
representatives of each party, in case of disagreement, the disputes will be settled in accordance with the
RA legislation.
4. Ways we may use your information
We can use your information in order to:
• Satisfy your wishes for services, products, and alerts;
• Offer you services and products that might interest you;
• Assist you in using our website;
• Operate your account and alter our services to comply with your preferences;
• Analyze the use of our website in order to improve it, together with products and services we offer;
• Recognize and shield against misuse of our website; and
• Implement our Terms and Conditions.
5. The protection of Users’ information
My Garni takes proper electronic, physical, and other security measures to insure the safety of your
personal information from illegal access, modification, or disclosure. All the data provided by you is
stored on secure database servers. We password-protect any My Garni profile pages that show your
personal information. My Garni will never ask you to disclose your password through phone call or e-
mails We do not sell, trade, or rent Users personal identification information to others, except cases
predetermined by the law. We may share generic aggregated demographic information not linked to any
personal identification information regarding visitors and Users with our business partners, trusted
affiliates and advertisers for the purposes outlined above.
The Company avoids duplication of your personal data, processing only the necessary personal data that
may be useful for the use of the methods set forth in Section 3 of this Policy, as well as other data that
need to be stored in accordance with RA legislation. Other personal data is subject to destruction.
6. Cookies Policy
My Garni has right to use cookies in order to make the work of the Users’ more effective. A miniature text
file, which is stored on computer of a user to keep records is called a cookie. There are 2 different ways
of cookies – session or persistent cookies. The minute you close your browser a session cookie sees to
exist. A persistent cookie stays on your hard drive for prolonged period. User may choose to set their web
browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some
parts of the Site may not function properly.
GENERAL TERMS AND CONDITIONS